Returns & Refunds

All orders are covered by our 30 day money back guarantee. The start date is from the date of delivery stated on your DHL tracking number.

All returns are free of charge, we will provide a dhl return label for your order.

STEP 1

Navigate to the orders page via the my account page and next to the order you wish to open a return request find and click the button that says “Request Return”

STEP 2

Select the item you wish to return and click “Request Return”

STEP 3

Select the reason for the return from the dropdown and then click “Submit”

All returns are free of charge, we will provide a dhl return label for your order.

A free return label will have been sent to the email address you used when creating the order. The email will be from rma@bleepbox.co.uk and the subject heading will be “[IMPORTANT]: Return label with instructions order:”.

Please remember to check your spam folder if you still cant locate your return email.

If you have any questions, please contact rma@bleepbox.co.uk

Please email rma@bleepbox.co.uk.

Please include your order number in the subject heading of the email. Your order number can be found on the order confirmation email and will look something like this: “Order#12345”

Please state the reason for the return in the email. e.g No longer needed, Ordered Wrong Item etc.

All returns are free of charge, we will provide a dhl return label for your order.

Shipment times on the free DHL return label are 1-5 business days and can be tracked via the DHL tracking number assigned to your return request. Once we receive your return it can take up to 24-48 hours before the refund is initiated on your return. Depending on your bank it can take a couple of days for your refund to show in your account on the payment card you used to create the order.

We understand that in certain situations an item may have not been used or unpackaged in the 30 day period, please contact rma@bleepbox.co.uk and they will be able to process a return for you.

All returns are free of charge, we will provide a dhl return label for your order.

The 3 year warranty that is shown on the product page is the Bleepbox warranty, this is not the manufacturer warranty.

The manufacturer warranty is in force with the manufacturer for every purchase on Bleepbox.

All goods purchased on bleepbox.com are assigned the Bleepbox 3 year warranty, and the Bleepbox warranty terms will be the same as the manufacturers stated on the manufacturers website.

All returns are free of charge, we will provide a dhl return label for your order.